Terms of Service

These terms and conditions apply to www.xchangeapproach.com and any other website you can access through xchangeapproach.com that does not have separate Terms and Conditions. By accessing www.xchangeapproach.com, you accept the following Terms and Conditions without limitation or qualification. If you do not agree to these Terms and Conditions, do not use this website. Your use of xchangeapproach.com and related websites constitutes consent to these Terms and Conditions. These Terms and Conditions may change at any time without notice.

The contents and arrangement of this site are the property of xchange. All licensed copyrighted materials and trademarks used or referred to in this website are the property of their respective owners. xchange grants you a non-exclusive, limited permission license to access this information and content available through this website which may be revoked at any time.

This site and content provided in this site may not be copied, republished, uploaded, posted, transmitted or distributed in any manner without the express written consent of xchange except that you may download, display and print one copy of the materials solely for your personal, non-commercial use. No links, mirroring, framing or reframing of this website is permitted without express written consent of xchange. xchange may block any crawlers or bots at its discretion.

The information and content on this site are provided for educational and entertainment purposes only and does not create a business or professional services relationship with xchange. Information and content may not be accurate and may contain errors. Before pursuing a decision or taking any action, you should consult with qualified professional advisors who understand your particular circumstances and who are obligated to protect your best interests.

Any use you make of this information or content provided on xchangeapproach.com and related sites is at your own risk. In no event will xchange or its owners, employees or third party service providers be liable to any party for any direct, indirect, incidental, special, exemplary, consequential or other damages on any basis arising out of or in connection with information or content provided via this website.

xchange is domiciled in Ohio and you agree that any legal proceeding relating to this site shall be governed by the laws of Ohio. You are responsible for complying with the laws of the jurisdiction from which you are accessing this site as well as the laws of Ohio and the United States. You agree that you will not access or use the information or content available via this website in violation of any applicable laws or regulations.

Any information you submit through this site shall be deemed non-confidential and non-proprietary and you grant xchange the right to use it in its ordinary course of business. You represent that you have the lawful right to submit such information.


xchange Membership is an annual commitment, which automatically renews as a monthly commitment after your 12-months of membership commitment, unless you elect to renew your membership for another 12-month commitment.

30 days prior to your annual renewal date, xchange will email you with a 12-month renewal offer, including the renewal rate and your new expiration date. 

If you elect to renew your membership, you are committing to another 12-month term.

If you do not elect to  to renew using one of our annual renewal offers or do not respond to the renewal email, xchange will automatically:

    1. Renew your membership and the member subscriptions that you are enrolled in at the current market rate at the monthly payment option. Please be aware that as our business evolves and if there are changes to our membership structure, you will be notified of these changes and will be automatically enrolled in the membership plan that most closely aligns with your existing membership level.
    2. Charge the applicable membership level fee to either the credit card you have on file or a credit card you add to your file.

Automatic membership renewals will be processed the day your existing membership ends. After your 12 months of agreed membership commitment, your membership payment will continue on the same date each month.

If you do not wish to proceed with automatic membership renewal, you must opt-out 14 business days before your current membership renewal date using this Membership Cancellation form.

Note: If you elect to renew your xchange membership through any promotion or retention efforts by xchange, you hereby agree to another annual commitment and are subject to the same cancellation and refund policy as your original 12-Month Commitment


Membership Cancellation Within a current 12-month Commitment Period: 

You may submit a cancellation request through our Membership Cancellation form. Cancellation Requests received by this form will be reviewed within 10 business days of receipt.

Approved cancellation requests that occur inside a current 12-month membership agreement term are subject to a 50% cancellation fee. The 50% cancellation fee is based on the balance of the remaining payments due in the original 12-month agreement.

There are no refunds on paid-in-full membership agreements as you have received both the services and the discount benefit upfront. Your membership will not be renewed at the end of your 12-month agreement.
Cancellation requests made outside our Membership Cancellation form will not be recognized. There are no refunds on payments that are processed prior to an approved cancellation request.

Membership Cancellation Outside a current the 12-month Commitment:

You may cancel at any time outside of a current 12-month membership commitment agreement by submitting a cancellation request through our Membership Cancellation form. Cancellation Requests received by this form will be reviewed within 10 business days of receipt.

Once a cancellation request has been received through our Membership Cancellation form and you are outside of a current 12-month membership agreement terms, no future payments will be processed.

If a payment is processed after a documented request to cancel is received through our Membership Cancellation form, such payments will be refunded within 10 days.

Cancellation requests made outside our Membership Cancellation form will not be recognized. There are no refunds on payments that are processed prior to an approved cancellation request.


xchange reserves the right to terminate a membership agreement at any time without explanation if the member engages in any unlawful or unethical behavior that may harm the reputation, interests, or community of xchange, with the member having no rights to refund or compensation in such cases.


xchange reserves the right to change this agreement at any time. Any changes will be effective upon posting of the revisions at www.xchangeapproach.com which is reflected in the date last updated. For existing active memberships, such changes shall be effective thirty (30) days after posting of the revisions at www.xchangeapproach.com. Your continued use of membership and training after that date will constitute your acceptance of such changes.


Rescheduling or Cancellation Requests for our Online xchange Experience or Awakening Conscious Leadership Experience purchases may be submitted in writing via email to hello@xchangeapproach.com.

Last Modified: December 3, 2023