We are sorry to learn that you have decided to cancel your membership with xchange. We appreciate your decision to become a member with us, and we hope that you have still enjoyed the benefits of being a part of our community.
Please complete this Membership Cancellation form. Cancellation Requests received by this form will be reviewed within 10 business days of receipt.
IMPORTANT TERMS OF SERVICE PLEASE READ:
Membership Cancellation Within a current 12-month Commitment Period:
--- Approved cancellation requests that occur inside a current 12-month membership agreement term are subject to a 50% cancellation fee. The 50% cancellation fee is based on the balance of the remaining payments due in the 12-month agreement.
--- There are no refunds on paid-in-full membership agreements as you have received both the services and the discount benefit upfront. Your membership will not be renewed at the end of your 12-month agreement.
Membership Cancellation Outside a current the 12-month Commitment:
--- After completion of this form, no future payments will be processed.
--- Cancellation requests made outside of completion of this form will not be recognized. There are no refunds on payments that are processed prior to an approved cancellation request.